New Version Issues

Published on March 31, 2005 By Elesarr In Object Desktop

I just installed the latest update to Stardock Central and now I am receiving an error telling me that my OD subscription has expired; however, according to the registration information I have it does not expire until 6 November 2005.

Have I installed this incorrectly? Is there a fix?

Thanks!

Comments (Page 1)

charly1310

on Mar 31, 2005

Happened to me as well

Please fix this !

Posted via WinCustomize Browser/Stardock Central

empty man

on Mar 31, 2005

This is "bs". Please FIX THIS!

Bichur

on Mar 31, 2005

No problems here.

Stephen Kilmer

on Mar 31, 2005

Same trouble here too.

werewolf

on Mar 31, 2005

I had the same problems for 2 days. Things finally kicked in and it was corrected.

JamMeister33

on Mar 31, 2005

Hmmmm, I just went and did mine and it worked perfectly....

It did tell me that my subscription expires in 25 days, but that is absolutely correct.

sailor72

on Apr 01, 2005

I have same problem afther update SC.

Please fix it.

tdube

on Apr 01, 2005

Me Too - Stardock please help, very irritating

aufisch

on Apr 01, 2005

Just curious: have any of you tried to open the registration info panel (click on 'REgistration Info' on the bottom right corner of SDC) then click on Object Desktop under 'REgister', enter your email and information (if it's not already there) and hit the 'update' button?

...note 'update' here means updating the registration information not renewing the subsription.

Chris TH

on Apr 01, 2005

I'm actually going to say kudos for the new version.

It's fixed a lot of issues for me and no sign of the registration problem mentioned above...

[edited] And external links open in Firefox (default browser) !

empty man

on Apr 01, 2005

Yes. I tried that and as soon as I did it made things worse... It now tells me my subscription information "doesn't exist" on Stardock's servers. I am pretty PO'd and nobody at SD is acknowledging the problem.

I don't think it's the Stardock Central update per-see. It's doing the same thing on my laptop on which I hadn't updated Stardock Central. I think SD has some other errant problem going on with their servers.

Chris TH

on Apr 01, 2005

and nobody at SD is acknowledging the problem.

How long ago did you notify them?

Are you using the exact exact same email addy in the registration dialog that you used to purchase (that's critical!) ?

Elesarr

on Apr 01, 2005

Yes ChrisTH I am using the exact email addy - nothing has changed on my computer except that I installed an update and now SD tells me that my subscription has expired and it hasn't (6 November 2005).

I just got an info bubble telling me there is another update available so I am going to install it and see if that fixes the error.

And I thought I was notifying them of the issue since I made the original post here in "Stardock Support - Object Desktop"...otherwise why does this forum exist?

Elesarr

on Apr 01, 2005

Glad to say that with the installation of version 2.06a.324 my Subscription error has been resolved.

Thanks!

Chris TH

on Apr 01, 2005

otherwise why does this forum exist?

It's like the newsgroups - for the users to help one another, primarily. If the developers make an appearance from time to time it's our bonus - not our right.

The only official support is via email or phone.

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